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Job Title

Batch Plant Dispatcher

Pay Scale: Dependent Upon Experience

Work Hours: Dayshift | Varied Hours | Some OT

Required Qualifications

  • Advanced customer service skills


  • Ability to multi-task


  • Computer skills


  • Geographical knowledge of service area or ability to understand maps
  • Knowledge of concrete industry is recommended but not required


  • Ability to troubleshoot and problem-solve


  • Self-starter with attention to detail

Daily Duties

  • Understanding different mix designs and their intended uses.


  • Answering customer calls, taking/scheduling orders, and providing advice to customers about material selection.


  • Keeping accurate schedules and determining which shifts all CDL drivers will be working to ensure timely delivery.


  • Communicate via radio with CDL Drivers, Loader Operator, and Batch Plant Hand throughout the day to assign deliveries and duties.


  • Provide CDL drivers with location of deliveries and assistance with direction by utilizing GPS tracking.


  • Operating and troubleshooting Batch Plant Operations through control room and CCTV.


  • Maintaining accurate inventory and placing orders when material is not at sufficient levels.


  • Conducting weekly safety training and recording/filing attendance.


  • Ensuring that pre/post trip inspections are complete.


  • Record keeping, filing, and data entry.


  • Maintain cleanliness and organization in the dispatch facility throughout shift.
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*Disclaimer – The duties outlined above are not an exhaustive list of responsibilities for this role. Additional tasks and duties may be assigned by supervisor, as necessary.

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